Privacy Policy

Effective Date: July 31, 2026

Welcome to Fastnin ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (Fastnin.com).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We collect information that you provide directly to us when you register on the App, place an order, or communicate with us.

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing address.

  • Account Credentials: Passwords and similar security information used for authentication and account access.

  • Payment Data: Transaction details required to process your payments (e.g., Cash on Delivery preferences or mobile financial service reference numbers). Note: We do not store full credit card details or sensitive bank PINs on our servers.

  • Device & Usage Data: Information about your mobile device, IP address, operating system, unique device identifiers, and how you interact with our App.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Processing and fulfilling your orders, shipping products, and delivering invoices.

  • Creating and managing your user account.

  • Sending order updates, promotional offers, and customer service notifications.

  • Improving App functionality, performance, and user experience.

  • Preventing fraudulent transactions and ensuring security.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data only in the following necessary circumstances:

  • Service Providers: With trusted third-party vendors, courier delivery partners, and payment processors who assist in operating our platform and delivering products to you.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities in Bangladesh.

  • Business Transfers: In connection with any merger, sale of company assets, or financing of our business.

4. Data Security

We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

5. Account Deletion & User Rights

You have the right to access, update, or request the deletion of your personal data at any time. If you wish to delete your account and associated data, you can do so through the account settings in the App or by contacting our support team at info@fastnin.com

6. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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